Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
  
  

Inside Dhaka Shipping

• We offer standard shipping within 2-3 days
• Estimated delivery time: 1-2  business days after dispatch.
• Shipping charges for your order will be calculated and displayed at checkout.
  
  

Outside Dhaka Shipping

• Outside Dhaka, shipping times 3-4 business days.
• Outside Dhaka, shipping charges must be paid in advance.
  

Tracking Orders

• Once your order has shipped, you will receive a tracking number via email so you can monitor your package.
  
  

Delays

• While we do our best to deliver on time, unexpected delays due to courier issues, customs, or high demand may occur. We appreciate your patience in such cases.
  

Shipping Fees

• Standard Shipping Inside Dhaka 80 Tk.
• Same Day Shipping Inside Dhaka 120 Tk
• Urgent Shipping Charge depends on your location and shipping method, Pathao Apps' Instant delivery service.
  
  

Lost or Damaged Packages

• We are not responsible for packages lost or damaged during transit. If your order arrives damaged, please get in touch with us immediately at WhatsApp 01744489819 with photos so we can assist you.
  
  

Contact

If you have any questions about shipping, please get in touch with us at: 📧 hello@wearsaphella.com

📞 01744489819